Tuesday 25 October 2016

IBM apologises for Australia census debacle

IBM said the complete shutdown of the Australian government’s census website during a “malicious” cyber attack this year may have been prevented if it had simply switched a router off and on again.

The collapse of the website on census night embarrassed the Australian government, cost A$30m (US$23m) and provoked a public outcry in a country where people face fines for failing to complete the census.

Appearing before a parliamentary committee on Tuesday, IBM, the lead contractor for the website contract, “unreservedly apologised” for the inconvenience caused by the shutdown over a 40-hour period in August.

Michael Shallcross, IBM’s chief engineer, told the committee that the company had tested the impact of a router failure before the census taking place. But he signalled that the census website shutdown may have been avoided if the router had been switched on and off during the testing phase. For the full article click here 



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