Time Warner Cable warns 320,000 customers of possible hack

Hundreds of thousands of Time Warner Cable customers may have had their email passwords compromised, the company warns.

The news came to light on Wednesday when the FBI notified Time Warner about the possible breach, according to Reuters.

“Approximately 320,000 customers across our markets could be impacted by this situation,” said Eric Mangan, the company’s director of public relations, according to VentureBeat. “To protect the security of these customers, we are sending emails and direct mail correspondence to encourage them to update their email password as a precaution.”

It’s unclear how the information was obtained, but the cable company suggested that the information could have been obtained by malware downloaded during phishing attacks, or even indirectly through breaches of other companies that store customer information for Time Warner Cable.

The second-largest cable company in the US said that it is sending emails and postal correspondence to tell customers to update their passwords as a precaution.

“For those customers whose account information was stolen, we are contacting them individually to make them aware and to help them reset their passwords,” Mangan said. “Additionally, through our website, we provide several tips for how to navigate the Web more carefully and how to avoid phishing schemes.” For the full article click here 

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