Abilene BBB warns of phone system hacking

At least two Abilene businesses have had their phone systems hacked, according to Better Business Bureau President Steve Abel, a warning shot for other entities that use such voice mail systems.

“A phone hacking scam is a form of fraud that occurs when hackers break into a company’s voice mail system and rig it to either accept collect calls or place outgoing calls to international phone numbers — usually running up thousands of dollars on the business’s phone bill before they’re stopped,” Abel said Tuesday in an email.

Hackers call into a company’s voice mail system and search for voice mailboxes that still have the default passwords active — or have easily guessed combinations, such as 1-2-3-4, he said.

“Once he’s ‘in,’ the hacker will change the voice mailbox’s outgoing greeting,” he said.

An example would be: “Yes, operator, I will accept the charges,” Abel said. For the full article click here

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